Expo 2020 Dubai app to help visitors create unique experiences

Expo 2020 Dubai has launched its official visitor app and a business-focused app, helping visitors customise their experiences based on their interests.

The Expo 2020 Dubai app will match individual interests of each visitor to help them create a personal schedule of events and attractions.

It can also be used to buy tickets, choose from more than 200 dining options and themed culinary events, and manage reservations for Expo 2020’s intelligent Smart Queue system that helps skip the queues outside each pavilion.

Visitors can download via the App Store or Google Play and create an Expo 2020 account.

They can link their social media accounts, as well as access a GPS-enabled interactive map of the Expo site.

A chatbot will include details on opening times, parking options and how to reach Expo using Dubai’s extensive public transport options.

"Whether you’re interested in boarding our Garden in the Sky observation tower 55 metres above the ground; partying at Expo Beats, our monthly music festival featuring a global cast; or experiencing the spectacular Expo Water Feature, the Expo 2020 app has everything on offer at your fingertips," highlighted Mohammed Alhashmi, Chief Technology Officer, Expo 2020 Dubai.

Separately, the Expo 2020 Business App will match users with similar interests and objectives among the business community, with the objective of facilitating meaningful business to business (B2B), business to government (B2G) and government to government (G2G) interactions across geographies and industries.

Powered by artificial intelligence and available for mobile and desktop, it suggests potential matches for users based on their profiles, expertise, goals and interaction patterns – ensuring every business visitor can meet their business objectives.

While free to download, a small registration fee applies to access the app’s premium features, such as networking, connecting, chatting and scheduling meetings. 

From October 1 to March 31, 2022, Expo 2020 will bring together more than 200 participants, including 192 countries, plus millions of visitors, to collaborate on ways to protect the planet for our communities and future generations, inviting them to join the making of a new world.