H.H. Sheikh Hamdan reviews Dubai Customs' innovative progress

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, has directed Dubai Customs to work towards setting global benchmarks, calling it "the first line of defence for the economy".

During a visit to the headquarters of Dubai Customs, Sheikh Hamdan reviewed its operational workflows, advanced inspection and clearance systems, and was briefed on operations, system integration, and trade readiness across ports.

The Crown Prince said that the next phase requires a smarter customs system that keeps pace with rapid changes, using advanced technologies and streamlined processes to ensure smooth trade, strengthen supply chains, and boost investor confidence.

He emphasised that Dubai Customs is a key partner in achieving the Dubai Economic Agenda D33, highlighting the leadership’s focus on building a smart, integrated customs system driven by innovation, advanced technologies and institutional efficiency.

The Crown Prince noted that its skilled national workforce demonstrates the authority’s steady progress towards global leadership, efficiently handling millions of transactions annually, facilitating trade worth hundreds of billions of dirhams, and safeguarding the emirate’s security and economy with full professionalism.